The Solutions Engineer, DSP at PubMatic drives the success of DSPs launches and platform integrations. The Solution Engineer is deployed for strategic DSPs launches to ensure that the implementation of platform products is completed on-schedule and successfully, and leads the tracking of technical escalations after launch. This position is a critical to the growth of our strategic partnerships with DSPs, as well as the ongoing evolution of our product suite.
The responsibilities include partnering with the DSPs Development team by designing and executing implementation plans for customers, collaborating with Product Management and Engineering teams to coordinate resources, and supporting the Account Management teams to drive opportunities to optimize the customer relationship.
What You'll Do
- Influence Product roadmap functionality based on market-driven requirements. Optimizations and escalations.
- Work with customer-facing teams to identify business goals, opportunities, and clients' objectives and ensure the highest level of implementation of PubMatic products.
- Actively respond to high-level escalations for Demand side clients relating to integration issues, discrepancies, and any other technical issues.
- Participate in and contribute to on-site quarterly business reviews with clients to review technical issues and product support opportunities.
- The Solution Engineer will directly interact & work closely with the Operations, product management, and the core Engineering development teams.
- The Solution Engineer will have to understand how engineering solves the problems, and then solve it next time a similar issue is registered.
- Work closely with the account team to grow and optimize DSP's portfolio.
We'd Love for You to Have
- Two plus years of experience in Python, SQL, Database tools, and moderate knowledge about web-based applications, Web server/Ad server/Mozilla Firefox, and how to work on different web-based browsers.
- Candidates for this position should be proactive, respond positively and actively to challenges and pressure.
- Confidence to handle problems and work with people across a diversity of functions is required.
- We seek a take-charge person, ingenious and practical in finding solutions to problems, decisive and venturesome in putting solutions into action.
- We are looking for a leader with the ability to motivate people in the process of getting things done. Demonstrated team-building experience and an active network are preferred.
- Demonstrated experience with Demand Side technologies and buyer workflows.
- Understanding of RTB and programmatic supply chain, key partners, etc.
Qualifications
- Should have a bachelor’s degree in engineering (CS / IT) or equivalent degree from a well-known institute/university.
Additional Information