As President of Zillow, Susan leads the Premier Agent business and oversees the buyer and seller product teams, StreetEasy and the corporate relations function, which includes internal and external communications, government relations and social impact. Susan joined Zillow in October 2012 after the company’s acquisition of Buyfolio, a co-shopping platform for real estate agents and their homebuyers that she co-founded in 2009. Prior to Buyfolio, Susan co-founded the award-winning travel website SeatGuru, which was acquired by Expedia in 2007.
Susan is recognized as a leader in the industry, having been named by Inman as one of 33 people who are changing the real estate industry.
Susan earned a Bachelor of Arts in English from Johns Hopkins University and currently sits on their Board of Trustees.